With immediate effective, we wish to advise our customers that ALL sickness and maternity claim forms should be submitted through our drop box at our London House location or electronically to the following email address: customerserv@socialsecurity.gov.ag <mailto:customerserv@socialsecurity.gov.ag>. You are encouraged to scan your claim forms if sending electronically. There are mobile apps available to do this, for persons without access to scanners.</mailto:customerserv@socialsecurity.gov.ag>

Please ensure that ALL sections of the forms are completed and signatures placed where necessary. Failure to do so will result in a delay of claim processing.

We further encourage persons who so choose, to place their bank name and account number at the top of the forms. If you wish to receive your cheque in the mail, please place your mailing address in the address field.

The office can be contacted either at the email address provided above or by calling 736-3000/1/2/3, for additional information.

We will continue to provide updates on changes to our operations as we continue to work together to contain the spread of COVID-19.